T’s & C’S
Terms & Conditions
1. At all times during your event the hired items remain the property of Finishing Touches, Oxford Event Hire.
2. Whilst the items are on hire the hirer has sole responsibility for them and shall be responsible for the items and insurance thereof from the time of acceptance until the goods have been returned to Finishing Touches, Oxford Event Hire in a satisfactory condition.
3. The owner, Finishing Touches, Oxford Event Hire shall not be responsible for any injury or damage to persons or their property, however sustained, arising from the goods on hire.
4. A non-refundable booking fee of £30 is payable to secure the booking.
5. Final payment is required on the day of your event.
6. At the time of final payment, a refundable security deposit sum of £50 is payable in addition to the hire charges. This is only used in the event that any damages occur to any of our hire items. Please provide us with your bank details for return of the security deposit via email or cash can be given on the day of collection if preferred.
7. If any details on your booking email are incorrect then please inform us immediately. Finishing Touches, Oxford Event Hire will only accept changes to an order from the lead contact/s via email, telephone or post. We will not be held responsible for any duties that are not carried out due to incorrect information on the correspondence emails.
8. Finishing Touches, Oxford Event Hire reserves the right to use any photography of events for social media promotional purposes unless otherwise advised by the hirer.
9. Goods must be ready for collection at the agreed location at the correct date and time. A charge is made for an aborted delivery/collection by the courier and Finishing Touches, Oxford Event Hire where the venue/customer is at fault.
10. Unless we have agreed all hire items are for indoor use only.
11. All prices quoted that say delivery and collection included are based on collection the following day. If an evening/night collection is required then please state this before you secure your booking.
Please do not hesitate to contact us if you would like clarification on any of the above items.